Housing Ombudsman

Free

The Housing Ombudsman Service is an independent, impartial, and free organization that resolves disputes and complaints between tenants and their landlords. The service primarily looks at complaints made by residents of housing associations, local authorities, and some private landlords who have voluntarily joined the scheme. It steps in to investigate and find fair solutions when a landlord's internal complaints process has failed to resolve an issue, helping to improve housing services and landlord-tenant relationships.

• Housing / homelessness
• Information & advice