Orbit Housing Association

The Orbit Customer Hub is the secure, centralized digital service portal provided by Orbit, one of the UK's leading not-for-profit housing associations. Accessible 24/7 through their "myAccount" platform, the service empowers registered tenants to independently manage all core aspects of their home and tenancy. Users can raise non-emergency repair logs, schedule property condition surveys, and process routine financial transactions like paying rent or downloading historical statements. Additionally, the platform provides direct avenues for reporting neighborhood issues—such as anti-social behavior or localized damp—and features dedicated support materials designed to assist households facing energy bill anxiety and wider cost-of-living strains.

• Financial support
• Housing / homelessness
• Information & advice